What to provide
- Share flight, date, terminal and arrival or departure
- For arrivals, include expected immigration and baggage timing
- For departures, confirm hotel, pickup time and terminal
Narita Airport Guide
Confirm terminal, arrival exit, waiting and long-distance luggage needs.
Narita (NRT)
Confirm every arrival detail before landing
Flight, terminal, meeting point, waiting terms and destination are recorded in the final confirmation.
What we confirm
- Name-board or designated meeting point
- Contact and waiting terms after flight changes
- Child seats, luggage and accessibility needs
Important notes
- Airport to Tokyo, Chiba, hotel or the next destination
- Connect with same-day charter, business or sightseeing
- Tolls, parking and inter-regional operation are confirmed separately
FAQ
Frequently asked questions
What should I do if my flight is delayed or changed?
Contact the channel in your booking confirmation with your inquiry or booking reference, original flight number and updated arrival details. Stay reachable after landing. Meeting and vehicle arrangements will be reviewed; any waiting or change charges follow the agreed booking terms.
Where do I meet the airport representative?
For international arrivals, complete immigration, collect your bags and pass customs before entering the public arrivals lobby. Narita and Haneda have different terminals. Follow the terminal, exit and meeting instructions in your confirmation. If you cannot find the representative, contact us before moving to another terminal.
How are pickup time and waiting agreed?
Landing time is not the time you leave the arrivals lobby. Supply your flight and preferred pickup time, or choose “to confirm”. The written quotation or confirmation explains pickup arrangements, when waiting begins, what is included and any extra charges. A universal free-waiting allowance is not promised on this site.
Are tolls and parking included?
Check the inclusions in your individual quotation. The vehicle, driver, agreed service hours, tolls, parking, airport waiting and requested equipment are reviewed together. An inquiry starts this review; it does not reserve a vehicle or confirm the final price.
Airport inquiry
Ready to plan?
Share the date, route, passengers and luggage. A coordinator will confirm the vehicle and quotation against actual conditions.